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POSTAGE & DELIVERIES

Delivery Information

Visit me at the Eumundi Markets on Wednesdays and Saturdays or the Cotton Tree Markets every Sunday on the Sunshine Coast, Qld. You can also call me to arrange a pickup from Maroochydore or we may be able to deliver in the close surrounding areas of Maroochydore.

I also can provide gift vouchers. Contact me on 0408 935972

Choose the item and colour you would like to purchase and click ADD TO CART then choose which payment option you would prefer and follow the steps to complete your purchase.

Postage Cost (Within Australia)

A flat rate of $10 for each parcel is charged for postage and handling.

If you are only buying one small item such as a spectacle case or small coin purse, please contact me directly so I can provide you with a lower postage rate of approximately $5.00 per item.

Contact me on 0408 935 072

We try to ship our orders as quickly as possible.

✤ Our Guarantee

Whether you’re located within Australia or overseas, we will do our best to send your purchases ASAP. Our items are usually shipped with tracking and you receive the tracking information via email.

✤ Tracking

We use Australia Post for both domestic and international parcels. Tracking is available.

Some of our smaller items, of lesser value, can be sent in a large envelope with no tracking available.

The postage cost will be less for these items.

✤ Exchanges
If for any reason you need to exchange goods, please send the goods back to our address within 14 days of the initial transaction. The cost of returning the goods is paid by the buyer.

The returned goods should be exactly as received by you and in their original, new and unused condition, ready to sell again as we cannot re-sell any used items.

Once we receive the item back, in its original as-new condition, you will receive a credit for the cost of the item, but not the postage. You can then use the product credit to put towards another item of your choice.

The cost of postage or handling is not refundable.

In cases where you have used the goods and then want to exchange, we will not be able to do so.

If the item is faulty, you must report the fault within 7 days of receiving the item so we can exchange for the same item and send to you free of charge.

Gift Certificates

We have Gift Vouchers available, which can be used to purchase any of our products. The Gift Certificates can be sent to you or directly to the person receiving the gift. There is no use-by date but we recommend using within 12 months.

International Shipping

✈ Overseas customers are welcomed.

✈ You may buy with confidence.

✈ All parcels that are sent overseas (outside Australia) are sent using Australia Post.

The services used are Pack and Track International or Registered Post International.

Both services provide with tracking numbers.

These tracking numbers will be emailed to the buyer as soon as the parcels are sent.

✈ We will calculate postage and delivery times to your country.

Cost of parcels: Parcels up to 500 grams – mostly containing one or two items, for example wallets, will cost between $19 AUD to $27 AUD depending on the destination country.

✈ Expected delivery dates: You can calculate expected delivery dates by using this tool from Australia Post: http://www1.auspost.com.au/gc/

Origin Country is Australia and postcode is 3153

✈ Tracking of your parcel: The best place to track your items is through the Australia Post portal – www.auspost.com.au/track

SHIPPING OPTION WHERE TIME COST
Delivery Truck Standard
Shipping
Within
Australia
3-7
Business Days
Free when spending $200 or over
$9.95, when spending under $200
Within
New Zealand
4-10
Business Days
10Free, when spending $199 or over
$29.00, when spending under $199
Express Express
Shipping
Within
Australia
1-3
Business Days
$14.95
Express Standard International ShippingOutside
Australia
1-3
Weeks
$29.00, when the weight of parcel is under 7 kg